Pricing guide
How much does maintenance software cost for a UK hotel?
Chris Morgan, Founder of Fixray · Last updated
For one hotel with four users who fix or manage jobs, entry paid plans charge $48 to $96 a month for those licences on US-priced tools and £120 on FaultFixers. Staff who only report faults are free on most. Fixray charges per site instead: £47 a month on Plus, billed annually, or nothing on Free.
How is maintenance software priced?
Most maintenance tools charge per user: a monthly licence for each person who logs in to manage or fix jobs. MaintainX, FaultFixers and UpKeep all say on their pricing pages that people who only submit requests need no paid licence, so a hotel's housekeepers and front-desk staff can report faults for free.
Fixray charges per site instead. One price covers a venue, Reporters are free on every plan, and Plus and Pro include unlimited Managers and Fixers. On those plans, adding a fixer never changes the bill; adding a venue does.
Limble and Xenia publish no figures. Limble's page links to a price calculator, and Xenia lists its Basic and Pro plans as custom pricing per location.
Snapfix publishes no pricing page. When we checked on 30 October 2026, snapfix.com/pricing returned a page-not-found error; its site offers a demo instead.
What does each tool cost for one hotel?
The example hotel has one maintenance manager and three fixers, who each need a licence on a per-user tool, plus 30 staff who only report faults. The last column is that hotel's monthly bill on each tool's cheapest paid plan, at the annual rate where the vendor states one. Prices are as each vendor publishes them, in its own currency, and are not converted.
| Tool | How it charges | Cheapest paid plan | Free plan | Example hotel, per month |
|---|---|---|---|---|
| Fixray | Per site. Reporters free on every plan | Plus: £47 a month per site billed annually, £59 monthly | Free: one site, unlimited Reporters, 2 Managers and 2 Fixers | £47 on Plus (Free allows 2 Fixers) |
| MaintainX | Per user. Requesters free | Essential: $20 a user a month billed annually, $25 monthly | Basic: unlimited work orders, two active repeating work orders | $80 on Essential |
| FaultFixers | Per user. Reporters free | Starter: £30 a user a month billed annually, £35 monthly | None. A 14-day free trial | £120 on Starter |
| Maintainly | Per user. Unlimited request users on the free plan | Small Business: $12 a user a month (billing period not stated) | Free: unlimited work orders, up to 2,000 assets | $48 on Small Business, if request users stay free (not stated for paid plans) |
| UpKeep | Per user. Requesters free | Essential: $24 a user a month (billing period not stated) | None. A free trial | $96 on Essential |
| Limble | Not published | Price calculator on its site | None listed | Not published |
| Xenia | Custom, per user or per site | Custom pricing | None. A 14-day free trial | Ask for a quote |
| Snapfix | Not published | Not published | Not published | Book a demo |
When is per-user pricing cheaper than Fixray?
When very few people log in. With one user, FaultFixers Starter costs £30 a month on annual billing, less than Plus at £47. From two users, Plus costs less, and the gap widens with every fixer you add.
When one small team covers many venues. A group with five sites pays for Pro at every site, £99 a site a month billed annually, so £495 a month in total at list price (groups of five or more sites can ask for tailored pricing). If the same four users cover all five sites, UpKeep Essential, which includes unlimited locations, costs $96 a month.
When a free plan already fits. Fixray's Free tier is free for one site with 2 Managers and 2 Fixers. MaintainX Basic and Maintainly's free plan cost nothing too, with their own limits: two active repeating work orders on MaintainX Basic, and caps on assets, task templates and automations on Maintainly. If your team fits one of them, the cheapest option is free.
What else adds to the bill?
- Annual billing. FaultFixers saves 14% and MaintainX 20% on their entry plans if you pay yearly. Fixray's annual plans save up to 23%.
- Setup fees. UpKeep sells one-off implementation and training packages from $500 to $5,000. Fixray charges no setup fee: you sign up and invite your team yourself.
- Add-ons. Maintainly charges extra per user for inventory ($7 a month) and timesheets ($5 a month).
- Features on higher tiers. Check which plan includes what you need. On Fixray, SLA tracking is on Plus and Pro, and Free includes one active scheduled job where Plus and Pro have no limit. MaintainX Premium is $65 a user a month billed annually, and FaultFixers Scale is £65.
- VAT. Fixray's prices exclude VAT. Check each vendor's terms for how tax is added in the UK.
How did we check these prices?
We read each vendor's own pricing page on 30 October 2026, and list them below. We have not bought every plan, and prices change, so check each page before you decide. Fixray makes this guide.
Sources, read 30 October 2026
Frequently asked questions
- How much does hotel maintenance software cost per month?
- For one hotel with four users who manage or fix jobs, entry paid plans charge $48 to $96 a month for those licences on US-priced tools and £120 on FaultFixers, at the rates published on 30 October 2026. Fixray Plus is £47 a month per site billed annually, whatever the team size.
- Is there free maintenance software for hotels?
- Yes. Fixray's Free tier is free forever for one site, with unlimited Reporters, 20 new issues a month, and 2 Managers and 2 Fixers. MaintainX Basic and Maintainly's free plan are also free. FaultFixers and UpKeep offer free trials, not free plans.
- Do I pay for staff who only report faults?
- Not on Fixray, MaintainX, FaultFixers or UpKeep, which all say on their pricing pages that people who only report faults or submit requests need no paid licence. Maintainly's free plan includes unlimited request users. Check the paid plan you are considering, because that is where the bill is set.
- Is per-site or per-user pricing cheaper?
- It depends on who logs in. Per-user pricing is cheaper when very few people manage and fix jobs, or when one small team covers many sites. Per-site pricing is cheaper once several fixers work at one venue: against FaultFixers Starter, Fixray Plus costs less from two users, and stays £47 a month per site billed annually however many Managers and Fixers you add.
- How do I get a price for Snapfix, Limble or Xenia?
- None of the three published a figure when we checked on 30 October 2026. Snapfix and Xenia point you to a demo, and Limble's pricing page links to a price calculator.
Try the free tier on one site
Fixray's Free tier is free forever for one site, with unlimited Reporters and 20 new issues a month. No credit card, no sales call.