Fixray

Fixray for Event Venues

Stop rediscovering the same set-up issues event after event.

Reporters flag. Fixers clear. Managers verify. Every space, every event, every turnaround. Free until you have 50 tracked issues.

So we built Fixray.

Based on conversations with multiple Event Venues operators. We'll update this page with a named case study as soon as we have one.

The bar runs out of gas mid-event and nobody on the operations team knew the cylinder had already been flagged the week before.

Every event leaves a punch-list of set-up issues. By the next event, half of them are rediscovered instead of fixed.

The compliance file for the local authority gets reconstructed from scratch every inspection — nothing lives in one place.

How it works

  1. 1

    Report

    Any space, any team member, one tap.

  2. 2

    Triage

    Manager sees the queue, assigns a fixer.

  3. 3

    Fix

    Fixer resolves on-site, logs proof, closes ticket.

  4. 4

    Verify

    Manager signs off. Audit trail retained.

Event venue questions

Can we track set-up issues per event so they don't recur?
Yes. Recurring issues get flagged by location so patterns surface before the next event.
Do casual / freelance event staff need accounts?
No. Reporters use QR-code web access — no install, no account. Fixers and managers get named accounts.
Can we keep compliance evidence for local authority inspections in one place?
Yes. Every resolved job keeps its photos, timestamps, and signatures. CSV/JSON export at any time.
Which tier fits a single-site event venue?
Track. Operators running multiple venues or space-by-space shift handover typically move to Operate within the first quarter.
Do we own our maintenance data?
Yes. CSV/JSON export at any time. EU-hosted Supabase.

Looking at SymTerra?

SymTerra is built for construction and infrastructure sites — projects, crews, safety reports. Different operation to an event venue. If you run spaces, turnarounds, and set-up punch-lists, you're in the right place: Fixray is built for your operators, your events, your compliance evidence.

Recommended plan

Track

SLAs, planned maintenance, analytics.

Operations leads who need due dates on every job, recurring PPM that runs itself, and a board-ready monthly report.

See Track pricing →

Running multiple venues, or resetting space-by-space between events? Operate adds multi-site dashboards and group-level roll-up.